Billing & Credits
How to Get More Credits
Credits are subscription-based — they come with your plan and reset each billing cycle. To get more credits, upgrade to a higher plan. Only the academy Owner can manage the plan.
- 1Click "Billing" in the sidebar — Opens the Billing page showing your current plan, credit usage, and credit history.
- 2Review your Current Plan card — This shows your plan name, how many credits are included, and when they next reset.
- 3Click "Change Plan" — A plan selection screen opens showing available plans and their included credit allowances.
- 4Select the plan that fits your usage needs — Higher plans include more credits per billing cycle.
- 5Confirm the upgrade — You are taken through a Stripe-powered checkout. Your new plan and credit allowance take effect immediately.
Important notes:
- Owner only — Managers and Tutors can see the credit balance but only the Owner can change the plan
- Shared pool — credits are available to all tutors in the academy
- Credits reset each billing cycle — unused credits do not carry over to the next cycle